
Got your Canon printer not responding out of the blue? This error can happen due to some technical glitches, wrong connection process, firmware/driver issues, and more. Many new users usually start to panic and don’t have a clue what to do whenever they encounter this issue. If you are also struggling with the same situation, then you have come to the right place. This blog is designed to help Canon printer users fix their unresponsive devices and continue their printing work without any hassle.
Solution 1: Update Your Operating System
The outdated system OS could also get your printer not responding and stop you from performing any tasks. Here are the steps to update the PC operating system.
- On your PC, press the Start button from the desktop.
- After that, go to Settings and click on the Update and security option.
- Once you jump to the Windows Update window, you need to select/choose the Check for Updates option.
- Now, your device will start looking for the update and show them on the device.
- If it results in any updates, then click on the Download button to install it.
- Then, check if your printer is still not responding.
Solution 2: Reboot Canon Printer’s Print Spooler
You are likely to get your printer unresponsive if it struggles with the print spooler problem. Here is the quick guide to reboot your print spooler.
- Start by opening the Run dialog box on your device; for that, press the Windows and R keys together on your keyboard.
- On the prompt, type “services.msc” and select OK to open the Services window.
- On the page, navigate to the Print Spooler option, right-click on it, and then choose Restart from the open context menu.
- After restarting your print spooler, inspect your printer to see if it is working perfectly.
- If the problem persists, then move to the next step.
Solution 3: Configure Your Printer Port Correctly
These are the steps that will allow you to inspect and configure the printer ports correctly and get your printer in working condition.
- For the first step, access the control panel window, and under Hardware and Sound, choose View devices and printers.
- On the next window, look for your printer and right-click on it to choose the Printer properties option to move forward.
- Make sure you are on the General tab and then select the Change Properties option.
- Now, you are required to move to the Ports tab and select the port name that contains the name of your printer from the given list.
- If you do not find the right ports, then click on the Add Port option.
- Next, specify the correct ports for your device and then select the Apply or Configure port option.
Solution 4: Run the Canon Printer’s Troubleshooter
Your device comes with the built-in troubleshooter that can help you get out of the Canon printer not responding in no time. How to do it? Here is the guide.
- At the initial step, press the Windows logo and I keys together to access the Windows settings on your PC.
- Click on the Devices option from the open main interface.
- Under the Devices tab, you should choose Printers and Scanners.
- From the right side of the panel, click on your printer model and click on the Manage option.
- When you jump to the next window, select Run the troubleshooter. Now, the troubleshooter will run automatically and look for the problem on your device.
- If it finds any issue with your device, it will show it on the screen along with an effective solution.
- Fix the issue and check your printer whether it is responding or not.
Solution 5: Untick the Use Printer Offline Option
Your printer can face some problems if the offline printing feature is enabled for your device. Follow the below procedure to fix the “Canon printer not responding” issue.
- Begin by going to the Start menu on your computer system.
- Next, write the control panel and then select the right option from the result.
- On the control panel page, you need to select the Hardware and Sound option. In the next step, choose the Devices and Printers option and then navigate to the printer dialog to choose the correct printer name for the one having connection issues.
- Further, right-click on your printer model number and choose See what’s printing option.
- Then, you need to select the Printer tab and click on the Use Printer Offline option if you see the right tick mark next to it.
- Move to the Printer tab once again and click on the Cancel All Documents option.
- Now, perform a test page to see if your printer is out of error.