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How To Fix Canon Printer Not Responding - Easy Steps Guide

03 min reading in Canon

How To Fix Canon Printer Not Responding - Easy Steps Guide

How to Fix Canon Printer Not Responding - Easy Steps Guide

Got your Canon printer not responding out of the blue? This error can happen due to some technical glitches, wrong connection process, firmware/driver issues, and more. Many new users usually start to panic and don’t have a clue what to do whenever they encounter this issue. If you are also struggling with the same situation, then you have come to the right place. This blog is designed to help Canon printer users fix their unresponsive devices and continue their printing work without any hassle.

Solution 1: Update Your Operating System

The outdated system OS could also get your printer not responding and stop you from performing any tasks. Here are the steps to update the PC operating system.

  1. On your PC, press the Start button from the desktop.
  2. After that, go to Settings and click on the Update and security option.
  3. Once you jump to the Windows Update window, you need to select/choose the Check for Updates option.
  4. Now, your device will start looking for the update and show them on the device.
  5. If it results in any updates, then click on the Download button to install it.
  6. Then, check if your printer is still not responding.

Solution 2: Reboot Canon Printer’s Print Spooler

You are likely to get your printer unresponsive if it struggles with the print spooler problem. Here is the quick guide to reboot your print spooler.

  • Start by opening the Run dialog box on your device; for that, press the Windows and R keys together on your keyboard.
  • On the prompt, type “services.msc” and select OK to open the Services window.
  • On the page, navigate to the Print Spooler option, right-click on it, and then choose Restart from the open context menu.

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  • After restarting your print spooler, inspect your printer to see if it is working perfectly.
  • If the problem persists, then move to the next step.

Solution 3: Configure Your Printer Port Correctly

These are the steps that will allow you to inspect and configure the printer ports correctly and get your printer in working condition.

  • For the first step, access the control panel window, and under Hardware and Sound, choose View devices and printers.
  • On the next window, look for your printer and right-click on it to choose the Printer properties option to move forward.
  • Make sure you are on the General tab and then select the Change Properties option.

canon printer setup on windows and mac

  • Now, you are required to move to the Ports tab and select the port name that contains the name of your printer from the given list.
  • If you do not find the right ports, then click on the Add Port option.
  • Next, specify the correct ports for your device and then select the Apply or Configure port option.

How to connect canon printer to computer

Solution 4: Run the Canon Printer’s Troubleshooter

Your device comes with the built-in troubleshooter that can help you get out of the Canon printer not responding in no time. How to do it? Here is the guide.

  1. At the initial step, press the Windows logo and I keys together to access the Windows settings on your PC.
  2. Click on the Devices option from the open main interface.
  3. Under the Devices tab, you should choose Printers and Scanners.
  4. From the right side of the panel, click on your printer model and click on the Manage option.
  5. When you jump to the next window, select Run the troubleshooter. Now, the troubleshooter will run automatically and look for the problem on your device.
  6. If it finds any issue with your device, it will show it on the screen along with an effective solution.
  7. Fix the issue and check your printer whether it is responding or not.

canon printer setup windows and mac

Solution 5: Untick the Use Printer Offline Option

Your printer can face some problems if the offline printing feature is enabled for your device. Follow the below procedure to fix the “Canon printer not responding” issue.

  1. Begin by going to the Start menu on your computer system.
  2. Next, write the control panel and then select the right option from the result.
  3. On the control panel page, you need to select the Hardware and Sound option. In the next step, choose the Devices and Printers option and then navigate to the printer dialog to choose the correct printer name for the one having connection issues.
  4. Further, right-click on your printer model number and choose See what’s printing option.
  5. Then, you need to select the Printer tab and click on the Use Printer Offline option if you see the right tick mark next to it.
  6. Move to the Printer tab once again and click on the Cancel All Documents option.
  7. Now, perform a test page to see if your printer is out of error.

Frequently Asked Questions (FAQs)

How Do I Fix My Canon Printer Not Responding?

Follow-ups are the primary effective solutions you can try to get rid of the printer not responding without any hassle. 

Update the printer driver and connect it properly. 

Make sure the “Use Printer Offline” option is not selected. 

Run your printer’s troubleshooter

Reboot the printer’s print spooler

Configure your printer port correctly

The printer is not getting enough power supply 

Your device is facing any technical conflict or firmware issues, etc. 


Why Does It Say My Canon Printer Is Not Responding?

A plethora of reasons can contribute to Canon printer not responding. The Following are some major causes of the problem. 

The printer connection process is not thoroughly completed. 

Your printer components are facing any technical issues. 

The device is not receiving enough power.

Your printer might be missing the right driver or facing some technical problems. 

Maybe the “Use Printer Offline” option is on for your printer and several others. 


How Do I Keep My Canon Printer Running Smoothly?

Printers need maintenance to keep them working perfectly and get high-quality results. If you also want to avoid facing any issues with your printer, then you can try various solutions like updating the driver regularly, clearing the device components, checking the ink level, using the right paper/components, using the suitable printer driver, and many others. Plus, for more knowledge, you can browse the brand website to get instant help. 


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