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How To Fix Offline Brother Printer [3 Easy Methods]

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How To Fix Offline Brother Printer [3 Easy Methods]

How to Fix Offline Brother Printer [3 Easy Methods]

As a printer specialist, I have worked with different brands of printers. My main job was to troubleshoot printer errors. During my tenure, I observed that the offline issue was the most common problem that occurred in almost every printer. Every day, I had to struggle with the same problem. In addition to my comments, I noticed that the solution to resolve the issue was very common and could be fixed quickly. Through my years of experience, I’m going to guide you on how to fix offline Brother printer.

However, printer users always panic when their Brother printer keeps going offline. Many of them are afraid of making any changes to their settings. So, I wrote this easy guide so that anyone can fix the error without being tech-savvy. Let’s learn about the effective methods described in this blog.

Method 1: Untick the ‘Use Printer Offline’ Option

Sometimes, the offline error occurs when you mistakenly tick the ‘Use Printer Offline’ option in your Control Panel settings. So, we will untick this option by following the instructions below:

  1. Firstly, you have to move to the Control Panel tab.
  2. Then, click on the Devices and Printers option.
  3. Now, you have to right-click on Brother’s print icon and then choose ‘See what is printing.’
  4. From the upper-right corner, click on the Printer option. As a result, it will open the dialogue option with various options. You need to select the Use Printer Offline option.
  5. Afterward, you have to click on the printer option again and hit the Cancel All Documents option.
  6. Finally, the offline issue has been resolved. If not, then try the next method.

Method 2: Unpause the Brother Printer

If you want to learn how to fix offline Brother printer. Then, try this method. In this method, we will unpause the Brother printer, and then we will set its use online. Try the following instructions when your Brother printer is offline

  1. Start by opening your control panel and go to the option Devices and Printers.
  2. Now, go to the option See what’s printing. To get this option, you have to right-click on your Brother printer.
  3. Then, select the Printer tab from the window pop-up.
  4. Next, choose the option Open As Administrator.
  5. Now, again, navigate to the Printer tab and then untick the options Pause Printing > Use Printer Offline.

Method 3: Get the Latest Brother Printer Driver

The outdated drivers also cause the offline error. Hence, you can update the driver manually. Follow the below steps to update the printer driver:

  1. Navigate to the Control Panel > Devices and Printers.
  2. Right-click on your Brother device and then click on Remove device. Afterward, confirm this action by clicking on Yes.
  3. Visit the Brother official website and look for the Downloads section of your device.   
  4. Afterward, choose the clickable link: Full Driver & Software Package to download the latest driver for your Brother printer.    
  5. Go to the Downloads folder on your PC and open the downloaded file to install the driver.

Final Words

In short, I have explained the 3 easiest solutions for how to fix offline Brother printer. Even though the offline issue is easy to fix, many users can not figure out the correct solutions. Hence, I have described each step more simply. The first method teaches you how to fix the offline issue by unchecking the Use Printer Offline option from your control panel. Plus, in the second method, you have to unpause the printer. Finally, you can also update the printer driver to fix the offline error.

Frequently Asked Questions (FAQs)

Question 1: How Do I Fix My Brother Printer From Offline To Online?

Answer: Below, I have described 7 ways to get your Brother printer back online.

Here’s how to fix offline Brother printer:

  1. Update the Brother printer driver
  2. Download the latest printer firmware
  3. Cancel all printer jobs
  4. Unpause the printer
  5. Set the printer as a default
  6. Clear and restart the print spooler
  7. Verify printer jam error

Question 2: Why Does My Brother Printer Keep Going Offline Even Though It Is Connected To Wi-Fi?

Answer: Several reasons lead to the offline error in your Brother printer. They may be related to your wireless or wired (a USB or power cable) connection. Besides, software glitches and misconfigured settings are the most common causes. However, users can fix this offline issue with the help of various troubleshooting methods.  

Question 3: How Do I Fix My Brother Printer Offline Issue When It Shows Offline Status?

Answer: Sometimes, when the paper is jammed in your printer, it may fail to show online status. Due to this, your printer and computer can’t establish proper communication between them. Let’s see how to fix this jam in the Brother printer:

  1. Check if the paper is jammed between the rollers.
  2. Then, switch off the printer by unplugging the power cable.
  3. Now, you have to open the printer to remove the rollers.
  4. If you can’t remove the printer rollers, then try pulling the paper carefully.
  5. Once you have removed the paper, reconnect the printer’s cable to its ports.
  6. Lastly, try printing any documents. 

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