As the name suggests, the Canon printer offline issue shows that the printer is offline. Now at this point many people struggle to bring the Canon printer online mode to make it work again. The reason behind this is they don’t know how to do it. But in this, we’ll answer to this, and enlighten you with the fact: “How to Resolve a Canon Printer Offline Issue” But before we move on to the solution, let’s first understand what is the cause of the Canon printer offline issue.
Common Causes Why is my Canon Printer Offline
To be honest, there could be multiple reasons for your Canon printer to go offline or not working properly. But to understand your issue properly you can always first check these indicators in your printer and computers:
- Connectivity Problem:
Unstable connectivity can be the big reason that can lead your Canon printer to go offline. Therefore, always make sure your Wi-Fi or the cables are intact for connection.
- Printer Configuration Issues:
Using incorrect printer configuration is also a common reason for Canon Printer Offline Issues. Check for any wrong settings. More importantly, you are not using your printer on “Use Printer Offline” mode enabled.
- Driver and Firmware Issues:
Printer drivers and firmware are one of the important factors that help the Canon printer to establish effective communication between your device. And using updated and corrupted drivers and firmware can result in a Canon Printer Offline Issue.
- Hardware Issues:
Sometimes, hardware can be a reason for your printer to go offline. That’s why it’s important to check for any issues like paper jams or low ink levels in your printer.
- Network Issues:
Network issues are also a very common reason which is behind the Canon printer going offline. To check you are facing this problem, make sure your printer is connected to your network properly with strong signal connectivity. If you encounter any problem while connecting to your network, make sure to use the correct network credentials without updating the printer settings.
Simple Steps to Resolve a Canon Printer Offline Issue
Before you follow our detailed steps for resolving your Canon printer offline issue, we suggest you to check if your printer is powered through a secured electrical outlet. After verifying this, restart your router, as there might be a chance the offline printer problem is coming through your Wi-Fi network not from your properly functioning Canon printer. If you find no issue with your router or Wi-Fi, then start following the quick fix tips to resolve your Canon printer offline issue.
Solution 1: Restart Printer Spooler service
- Press “Windows Key + R” to open Run dialog box.
- Once it’s open type services in the search box and click ‘OK’
- Now, locate “Print Spooler’ service, then right-click on it and select restart to reboot the service.
- Again, right-click on “Print Spooler’ service and now select properties this time.
- Check if the setup type is selected to Automatic; if not, then select it to be. Click OK to save service changes.
- Lastly, restart your computer to fully activate the service and test run the trial print.
Solution 2: Turn off the Printer Offline feature
- Again, start by pressing “Windows Key + R” to open Run dialog box.
- Now, type control panel and click on ‘OK.’
- Once it's open, locate the “Hardware and Sound” option and select it.
- Find the Canon printer you are using right now and right-click on it.
- Choose See what’s printing, then make sure the option of Use Printer Offline is unchecked, if not disable it by clicking on it.
- Now, select Cancel All Documents.
- Lastly, check if your Canon printer issue is resolved yet. If not, try updating your printer driver using the next solution.
Solution 3: Update your Canon printer driver
- Again, start by pressing “Windows Key + R” to open Run dialog box.
- Then type “devmgmt.msc” in the search box and click ‘OK.’
- Find the Printer queue option, then right-click on it and choose uninstall drivers.
- Once it’s done, then go to Canon support page and search for your printer model number.
- Check for the latest version of the drivers and click to download.
- After downloading the driver, install it by “Run as administrator” and follow the on-screen instructions for installation.
- Once the driver installation is completed, remember to start your computer to fully activate your Canon printer drivers.
Conclusion
If you are also looking for the answer to "Why Is My Canon Printer Is Offline", then we need to inform you that it is a common but manageable problem. By following right approach and ensuring the connectivity, settings, and driver issues are working without the problem can help you to resolve this problem. However, with regular maintenance and active monitoring of your network can also prevent from such issues.
Note: Lastly, if you can’t find the way out of your Canon printer trouble, then connecting to our Support Team will be the best choice for you. They will help your more personalized approach to the problem with expert guidance.
