
A large number of users ask why does Brother printer randomly keep going offline. Brother printers are prone to show this problem, and many reasons could be behind it. If you find your printer doing the same, then it could be the result of the wrong drivers, weak power supply, software glitches, compatibility issues, and several other reasons.
But there is nothing to worry about, as with the right methods, you can get your Brother printer working perfectly once again. In the following content, we will help you attain an in-depth understanding of 4 evidence-based methods to fix the problem quickly.
Solution 1: Disable SNMP on Your Device
You need to disable SNMP on your Windows system if you want to fix why does Brother printer randomly keep going offline.
- For the initial step, open the Control Panel window and select Large icons for the View By.
- Under the Hardware and Sound section, click on the View devices and printers option. (This could be different depending on the device OS version you are using on your PC.)
- On the open window, look for your printer and right-click on it to select the Properties option.
- Now, you are required to navigate to the Port tab and choose the port your device is connected to and then select the Configure Port option.
- You need to click on the checkbox next to SNMP Status Enabled and select OK to save all the changes.
- Now, check if your printer is still going offline while using it.
Solution 2: Turn Your Device Firewall and Antivirus Off
Sometimes, the security product on your device can create some problems for your printer. Thus, you must temporarily turn off all device firewalls to see if there are some improvements in your printer.
- Move to your device search box from the desktop and then choose the option of Windows Defender Firewall from the open results.
- From the left side of the open page, click on the “Turn Windows Defender Firewall on or off” option.
- Also, you should click on the checkbox next to Turn off Windows Defender Firewall (not recommended) and select OK to save all the changes.
Solution 3: Make Sure to Use the Correct Printer Driver
It is necessary to use the right driver for your printer to avoid getting offline or any other issues. Let’s see how to do that on a Mac device.
- First, you need to go to the Apple menu > System Preferences.
- Then, click on the Print & Scan or Printers & Scanners option.
- On the open page, select the (+) sign.
- From the top of the dialog box, click on the Default icon.
- From the Name list, click on your printer’s name.
- Next, ensure that [model name] + CUPS] is selected in the Use list.
- Click on the Add button.
- Now, your printer will be available in the Printers field.
- After that, check if your printer problem has been resolved or not.
Solution 4: Select Your Printer as a Default Printing Device
If your printer is not chosen as the default printing device for your PC, then it can go into an offline state when it is not in use. Thus, follow the guide below to set the printer as the default.
- Go to your Windows device search box, type control, and click on the Control Panel option from the result.
- Then, move to the View by option and select Large icons to click on the Devices and Printers options.
- Locate your printer model, right-click on it, and click on Set as default printer from the open options
- Now, inspect your printer to see if the offline problem is still showing on your device.